FAQs

What payment types do you accept? 

We are limited to the payment methods our selling platform, Shopify, accepts. Currently, those payment types are American Express, VISA, Mastercard, Discover, Apple Pay, Google Pay, JCB, Shop Pay and Diners Club.  

 

Do you deliver? 

No, our grocery boxes are pick-up only at this time 

 

What are the pick-up locations? 

Cleveland: 4500 Willow Parkway Cleveland, OH 44125 
Columbus: 3882 Agler Road Columbus, OH 43219 
Dayton: 904 Woodley Road Dayton, OH 45403 

 

What are the pick-up times? 

Every Monday & Wednesday from 12pm - 4pm and  Saturday  8am - 1pm.  

 

Do I have to place my order ahead of time? 

Yes, you must place your order at least two days and up to two weeks ahead of time.  

 

Where does your produce come from? 

We source our produce from all over the country. While the majority of our products are grown using conventional growing methods, we do source many products from certified organic purveyors, as well as from local partners in Ohio when seasonality allows. 

 

What is the approximate weight of your produce boxes? 

Our Veggie and Fruit Boxes weigh approximately 20 lbs. each. Our Fruit & Veggie Mixed Box weighs approximately 23 lbs.  

 

Still have a question? Please contact our Customer Service Department at (800)229-5517 or info@premierproduceone.com